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Support

We're here to help you get online faster

New website domain? No problem, get in touch. Need some assistance with uploading your site? Give us a shout. For all support issues 24/7, we recommend that you contact our Support team here. We also offer telephone and email support during office hours Monday to Friday, 08h00 to 16h30.

Can we help you with anything?

Got a few questions? We've answered some frequently asked questions below, but feel free to contact us at any time.

Our Frequently Asked Questions section provides quick insight and answers to the most commonly experienced problems. Sometimes, its as easy as checking a check box. Find your solutions below.

What is web hositng?
Do you offer some type of control panel to manage my website and hosting?
How long does it take to set up a new hosting plan?
How do I set up a website?


What is web hositng?

Web hosting is a service whereby your website, email and files are hosted or stored on a server connected to the web or Internet.

Do you offer some type of control panel to manage my website and hosting?

Yes, we offer the leading web hosting control panel used throughout the world, cPanel.

How long does it take to set up a new hosting plan?

We generally have you up and running within 1 hour after placing your order, however it can take between 24 to 48 hours.

How do I set up a website?

There are a few ways to get a website developed. You can create one yourself or get it done professionally.